ace36 Terms & Conditions

Last updated: January 2026

Welcome to ace36, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("T&C") govern your use of the ace36 website at https://ace36.vip and all related services, products, and features offered therein. This agreement is entered into between you ("the Player") and ace36 ("the Platform"). By registering an account, depositing funds, or placing any bet on ace36, you confirm that you have read, understood, and agreed to these terms in their entirety. If you do not agree with any part of these terms, you must immediately discontinue use of the platform.

ace36 reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of the platform following any changes constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates.

1. Eligibility & Account Registration

To use ace36's services, you must meet the eligibility criteria set out in this section. These requirements exist to protect both the Platform and its users and to ensure compliance with applicable standards. ace36 is intended for adult entertainment purposes only.

Eligibility Requirements

You are eligible to open and use an ace36 account only if you satisfy all of the following conditions:

• You are at least 21 years of age. ace36 operates a strict 21+ only policy with no exceptions.
• You are a resident of Bangladesh or a jurisdiction that permits access to online gambling services.
• You are not currently self-excluded from ace36 or under any court-imposed prohibition related to gambling.
• You are acting on your own behalf and not as an agent or representative for any third party.
• You have provided accurate, truthful, and complete information during registration and agree to keep it up to date.

One Account Per Player

Each player is permitted to hold only one active account on ace36. Operating multiple accounts, sharing accounts, or using another person's account is strictly prohibited and may result in immediate account suspension and forfeiture of all associated balances and bonuses. ace36 uses device fingerprinting, IP monitoring, and KYC cross-referencing to detect duplicate accounts.

2. Deposits, Withdrawals & Payments

All financial transactions on ace36 are conducted in Bangladeshi Taka (BDT). The platform supports a variety of local payment methods to ensure fast, secure, and convenient transactions for players across Bangladesh, including cities such as Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi.

Deposit Rules

All deposits must be made from payment accounts registered in the player's own verified name. Third-party deposits are not accepted. The following payment methods are currently supported:

• Mobile banking: bKash, Nagad, Rocket, Upay
• Bank transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
• Card payments: Visa, Mastercard (subject to availability)
• Minimum deposit amount is ৳200. ace36 does not charge any processing fee on standard deposits.

Withdrawal Rules

Withdrawals are subject to KYC verification. Players must have fully verified their identity before any withdrawal request is processed. The following conditions apply:

• Minimum withdrawal amount is ৳500. Withdrawals below this threshold will not be processed.
• Withdrawal requests are typically processed within 24-72 hours, subject to verification status.
• ace36 reserves the right to request additional documentation before processing any withdrawal exceeding ৳50,000.

3. Bonuses & Promotions

ace36 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms communicated at the time of offer, as well as the general bonus rules outlined in this section. Bonuses are funded in BDT and credited directly to your ace36 account.

Wagering Requirements

All bonus funds are subject to a wagering requirement (rollover) before they can be withdrawn as real money. Standard wagering requirements on ace36 are as follows:

• Welcome bonus funds carry a minimum 20x wagering requirement prior to withdrawal.
• Free spin winnings are subject to a 10x wagering requirement before conversion to withdrawable cash.
• Reload and seasonal bonuses (e.g., Eid promotions, Pohela Boishakh specials) carry terms specific to each campaign.
• Bonus funds may only be used on eligible games as specified in each promotion's individual terms.

Bonus Abuse Policy

ace36 actively monitors for bonus abuse, including practices such as placing low-risk bets to meet wagering requirements or coordinating with other players to exploit promotional offers. If the platform determines that a player has engaged in bonus abuse or exploited a promotion in bad faith, ace36 reserves the right to void the bonus, cancel any winnings derived from that bonus, and suspend the offending account.

4. Betting Rules & Fair Play

All bets placed on ace36 are final once confirmed by the system. Players are responsible for reviewing their bets before confirmation. ace36 provides cricket betting (including BPL, IPL, T20 World Cup), slots, live casino, and crash games — each governed by their respective game rules in addition to these general T&C.

Voiding & Cancellation of Bets

ace36 reserves the right to void or cancel any bet under the following circumstances:

• An obvious technical error or software malfunction affected the bet outcome.
• Odds or game parameters were published incorrectly due to a system error.
• A sporting event is abandoned, postponed, or cancelled and cannot be rescheduled within 72 hours of the original start time.
• Evidence of match-fixing, collusion, or fraud related to the event is confirmed by credible sources.

RNG & Game Integrity

All games available on ace36 are powered by certified providers including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi. These providers use independently audited RNG (Random Number Generator) technology to ensure every spin, hand, and result is completely random and unbiased. ace36 does not manipulate game outcomes and has no influence over results generated by third-party provider engines.

5. Responsible Gaming

ace36 is committed to promoting responsible gaming and protecting vulnerable players. We believe gambling should always be a form of entertainment and never a financial solution or compulsion. If at any time you feel that gambling is negatively affecting your life, finances, or relationships, we urge you to seek help immediately.

ace36 provides the following responsible gaming tools, which players may activate at any time via their account settings or by contacting support:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit into your ace36 account.
• Session time limits: Restrict the amount of continuous time spent on the platform per session.
• Self-exclusion: Temporarily or permanently exclude yourself from accessing ace36, with options ranging from 24 hours to permanent closure.

ace36 is a 21+ only platform. We do not knowingly permit persons under the age of 21 to register or use our services. Age verification is conducted at registration and during KYC review. Any account found to belong to a person under 21 will be immediately closed, and all funds may be forfeited as required by our fair play policies.

6. Prohibited Activities

The following activities are strictly prohibited on ace36. Engaging in any of these behaviors may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities where applicable:

• Using software, bots, scripts, or artificial intelligence tools to gain an unfair advantage over other players or the platform.
• Engaging in money laundering, fraudulent chargebacks, or using illegally obtained funds to make deposits.
• Colluding with other players, dealers, or third parties to manipulate game outcomes or defraud ace36.
• Creating or operating multiple accounts to exploit bonuses, promotions, or referral rewards.
• Providing false or misleading information during registration, KYC verification, or any communication with ace36 support.

ace36 employs advanced fraud detection systems and cooperates fully with relevant authorities in the event of suspected criminal activity. Players found to have breached this section will have their accounts permanently closed with no right of appeal.

7. Intellectual Property & Privacy

All content on the ace36 platform, including but not limited to text, graphics, logos, button icons, images, software, and data compilations, is the property of ace36 or its content suppliers and is protected under applicable intellectual property laws. You may not reproduce, redistribute, publish, reverse-engineer, or create derivative works from any ace36 content without express written permission from the Platform.

Privacy & Data Use

ace36 collects and processes personal data in accordance with its Privacy Policy. By using the platform, you consent to the collection, use, and storage of your personal information as described in the Privacy Policy. Your data is used solely for account management, KYC compliance, fraud prevention, and improving your platform experience. ace36 uses SSL encryption to safeguard all personal and financial data transmitted through the platform. We do not sell or share personal data with unauthorized third parties.

8. Limitation of Liability

To the fullest extent permitted by applicable law, ace36 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the platform or its services. This includes but is not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, system failure, or the cost of substitute services.

ace36 makes no warranty that the platform will be uninterrupted, timely, secure, or error-free. While we strive to provide a stable and reliable service, temporary downtime may occur due to scheduled maintenance, unexpected technical issues, or circumstances beyond our control. During such periods, ace36 will not be held liable for any losses incurred by players, including missed betting opportunities or unsettled wagers.

9. Amendments & Governing Law

ace36 reserves the right to amend, update, or replace these Terms & Conditions at any time. Changes take effect immediately upon publication on this page. It is the player's responsibility to review these terms regularly. Continued use of the platform after any amendment constitutes acceptance of the new terms. Where a material change is made, ace36 will make reasonable efforts to notify registered players via email or an in-platform notification.

Dispute Resolution

In the event of any dispute between you and ace36, we encourage you to contact our support team in the first instance at [email protected]. ace36 aims to resolve all player disputes fairly and transparently within 10 business days. If a resolution cannot be reached, the dispute may be escalated through the appropriate channels available to the player. These Terms & Conditions are governed by and construed in accordance with the principles of fairness, good faith, and equitable dealings applicable in Bangladesh.

10. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our support team is available 24/7 to assist you. Whether you are based in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh, ace36 is here to help.

Email us at: [email protected]